24/7 Service Contractor of Choice

Reviews

What Your Neighbors Have to Say

An Unmatched Level of Service & Care

When it comes to top-quality workmanship and customer service, our team at Mallick Plumbing & Heating, Inc. is unbeatable. We are dedicated to offering plumbing services in Gaithersburg and throughout Maryland that our customers know they can turn to again and again. No matter what project you have in mind, we are here to help. Read on to learn more about what our customers had to say about their experience with us!

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  • Exceeded my Expectations
    They saved my life! If you need a plumber this is the company to call. Everyone was wonderful - Dale, Adam, Conner, Troy and Jasmine - were so helpful and professional. I had a problem over the 4th of July holiday weekend. They were right there taking time away from friends and family to help me. I am so thankful I called them. You will not be disappointed.

    - Wendy B

  • Price was fair and work was excellent!

    Chad was the technician that came to my home. He diagnosed the toilet problem within seconds and fixed a few other things for us too. Also gave plumbing tips to help us avoid problems in the future.  Price was fair and work was Excellent! We definitely will be doing business with them again.

    - Davina C.

  • Knowledgeable and Fair
    Mike was great. He is very knowledgeable and helped us understand what was going on with our hot water. The pricing was fair and he is coming back to fix some faucets. We'll be using them again.

    - Frank R.

  • Happy Customer!
    We had used other plumbing companies in the past, but Mallick has been the best by far.

    - Mike C.

  • Explained things in layman terms so it was easy to understand
    I had an emergency after Washington Gas said that there was a gas leak from the meter from the regulator and they said that it needed to be replaced immediately. They were able to send someone over in a few hours and although the cost was on emergency rates, the pricing was still competitive among other companies and were very responsive. They had someone come over beforehand to check the leak to see what part needed to be replaced before they had the technician come over which was very helpful. Troy was very knowledgeable and explained things in layman terms so it was easy to understand. I would highly recommend Mallick Plumbing & Heating for future issues.

    - Alice W.

  • A++++++++++
    Best plumbing experience ever!  I have had some bad experiences with plumbers so I needed a new one and looked at Yelp reviews for help choosing one.  Mallick is highly rated so I called them for help with a backed up shower drain, a leak under a sink and installation of a new faucet.  I was able to get a same-day appointment, and the plumbers - Troy and Connor - arrived when they said they would and went right to work.  They were friendly, efficient and knowledgeable.  I had had the shower drain snaked about 6 months before by a different company and it started backing up again within a month.  Troy did a thorough job by not only snaking the drain but also cleaning out what looked like about 25 years of calcium build-up, which was narrowing the drain.  The final cost of the visit was a total bargain for the quality of the work performed. Mallick Plumbing & Heating will be my go-to plumbers from now on.  A++++++++++

    - Tracy L.

  • Promptness, professionalism and cheerful determination
    My electric water heater needed to be replaced so, after speaking with 3 plumbing companies, I invited Mallick out for an evaluation.  Gene arrived promptly, went over recommendations.  I chose one model -- not cheap, but the price included installation and they carry a line of "industrial-grade" water heaters you can't buy at Home Depot.  He returned with the water heater and J.T.   The old appliance was clogged, so removal was very difficult and the job took 1+1/2 hrs. Longer than expected.  No extra charge!  They covered my floors when they had to bring the old one through to the front door.  For their promptness, professionalism and cheerful determination, Mallick has earned my future business!

    - Ann D.

  • Advised us on maintenance and preventative issues
    We had a blockage in the kitchen sink. Frank R. came out and cleared the blockage. He was very neat and professional. Since we are relatively new to the area, he reviewed all our plumbing needs and advised us on maintenance and preventative issues. We found Mallick Plumbing on Angie's List. We now have a go-to plumber for future issues.

    - Kathy B.

  • I would definitely call Mallick Plumbing and Heating again!
    Excellent service!! After leaving messages with two other plumbing companies without a response, I called Mallick and was able to schedule an appointment for the following day.  I was very happy with our plumber Tyler. He was on time, knowledgeable and was able to fix two clogged drains quickly. I would definitely call Mallick Plumbing and Heating again if faced with another plumbing issue.  Thank you for fixing my clogged tub and sink!!

    - Jaclyn L.

  • Dedicated to making sure you are 100% satisfied with their service
    I called Mallick based on reviews I had read and I appreciate that they are not a huge franchise plumbing company. Frank came out, did some diagnostics, and repaired the problem. Or so we had thought! Then they came back out to re-assess and figure out the problem. Ultimately I can say that they are dedicated to determining the problem and if they do not, they are dedicated to making sure you are 100% satisfied with their service. Love them -- and for sure will be hiring them again!

    - Eric D.

  • Quoted their rates up front
    Terrific. I bought a condo that had recently been renovated. Was surprised to be greeted my first morning here with only lukewarm water in the shower. Called two other plumbers first -- one ignored me, and the other couldn't get to me soon enough. Mallick was able to schedule me quickly and quoted their rates up front. Before the plumber began work, he double checked to be sure I knew their rates. He quickly diagnosed and fixed the problem, and I no longer feel like I'm camping in my own home. I'll use them again if I have the need for another plumbing repair.

    - Lori D.

  • They made recommendations but no pressure.
    Mike and Connor did a fanatic job. 

    Service:
    I called to have my water heater replaced. It was 20 years old and was leaking from one of the valves.  I called Mallick based off all the great Yelp reviews. I worked with Mike and Connor. They did a wonderful job of installing my water heater. They made recommendations but no pressure. 

    Educating the Customer:
    They also took the time to explain:
    * My old water heater vs the new water heater 
    * They labeled everything and explained the labels
    * How to bleed the pipes so in the winter there are no issues and
    * What do in case I need to turn off the water  
    This rarely happens that someone takes the time to make sure you are better informed and put you at ease.  This was really important to me. Before calling them, my basement area was gushing out water and it took me a couple of stressful minutes to find the shut-off valve.  I could not remember which valve was which.

    Overall:
    I would definitely recommend and use Mallick again. I really appreciate their timeliness, educating the customer and how professional they were.

    - Sabrina R.

  • Highly Recommend!
    I am so pleased with the experience I have just had with Mallick Plumbing and want to sing their praises for a job well done! They had come recommended to me and I now strongly recommend them. It seemed to be very important to them that I was happy when they finished this job and I appreciated that.

    - Mary R.

  • Very polite and knowledgeable
    Very happy I went with Mallick Plumbing for my small service needs. My toilet fill valve was leaking and I needed a new water Supply Line. Mike S was a very polite and knowledgeable plumber and he was in and out within 35 minutes. Very easy to schedule and work with. Will be using them again in the future.

    - Heather M.

  • Was not trying to sell me on anything - just provided good homeowner advice
    I had a water leak in the ceiling of my kitchen, below the washing machine upstairs. Called Mallick and Dale came out within 90 minutes and quickly diagnosed the problem, which was the washer and its pan, not the plumbing. Dale spent the time to explain the issue and how to proceed. Also, looked at my water heater and pipes in the basement and recommended upkeep in the future, but was not trying to sell me on anything - just provided good homeowner advice. It was appreciated.

    - Jeffrey M.

  • Thank you so much, Mallick Plumbing!
    Amazing service and great price! Tyler was so nice and so professional. We had a bad shower leak yesterday, left a message last night on their phone and they called me right back at 7 am this morning. By noon today, the leak was fixed for a fair price. Thank you so much, Mallick Plumbing! You saved our neck!

    - Dana H.

  • You will not regret calling Mallick.
    Mallick Plumbing has been the plumber of choice for the apartment community I manage for 14 years.  I have had them repair everything from simple plumbing repairs to installing tank-less water heaters and fire hydrant problems.  We have had issues arise on nights and weekends; they are always there to help.  Just like with everything in life sometimes things don't go as anticipated and the job costs change and they are upfront about it every time.

    Every single employee we have encountered has been awesome; Dale, Mike (there are a few of them), Chris, Danielle, Sam, Brian, Jeff, Ken, and even Bobby.  I'm sure I missed many more.  If I did please know you are all great.

    Sure you may pay more than other companies but you likely will not get the years of experience they look for when searching for new employees.  In addition, you may not get a company that has 24-hour service.

    In my opinion, you will not regret calling Mallick.

    - Debbie S.

  • Arrived as scheduled and explained how to mitigate the problems
    Highly recommended! Mike S. arrived as scheduled and explained how to mitigate the problems I provided and advised accordingly. He was friendly and very professional. Work appeared to be of good quality.

    - Ric H.

  • Great communication!
    Great experience from the woman that helped on the phone to Dale coming to the rescue! Appreciate the quick response and turnaround. Great communication, too!

    - Christine M.

  • I could not be happier with the work that was done.
    I had an overhead shut off valve in my laundry room that was leaking. I took it apart and went to Home Depot to try to replace it. No go on that. So I called Mallick Plumbing. They told me it would be between 1-4pm (it was now 10 am), so I agreed. The guy who came out was Mike C. and he got there earlier than promised. He was very friendly, and professional, even offering to rebuild the valve to save money. I just went ahead and had him replace it. He did a great job installing the new shut off valve and even cleaned up the pipe so it wouldn't turn green. I could not be happier with the work that was done. I'd definitely recommend these guys for your plumbing needs.

    - Mike C.

  • Arrived on time, identified the issue and fixed it quickly
    My hot water heating was not working, so I called Mallick Plumbing.  They sent Dale and his associate out the same day.  They arrived on time, identified the issue and fixed it quickly and at a reasonable cost.  I would definitely recommend them.

    - Satisfied Customer

  • My new go-to plumbing company

    I called Mallick for an issue with a flange problem after trying to install a new toilet. They sent a plumber that day and I was told that I needed to have my concrete floor partially removed to fix it correctly. I asked if they could have someone come the next day and they said yes.


    Frank R. came to my home at 8:00 AM and did an incredible job of explaining, fixing and cleaning up within a few hours. Frank was professional, courteous and the perfect example of what customer service should be with the expert plumbing knowledge required. I can appreciate it all since I own my own business requiring the same.


    In addition, I mentioned to Frank that my Jacuzzi tub would not come on and he said let me take a look and found the problem within minutes and will be returning with the replacement part.


    Thank you Mallick plumbing and Frank R. my new go-to plumbing company and plumber.

    - Satisfied Customer

  • Every aspect of this company is professional, from start to finish.
    We have enthusiastically called on this company three times now over a couple of years for slow leaks in three different bathrooms in our home. They are an honest company, by suggesting you insert your own dye tablets or food coloring in the top tank, and if the food coloring drains down into the toilet bowl, you'll know you have a slow water leak, indicating you need to call them for service. Every aspect of this company is professional, from start to finish. You call their office to schedule an appointment, and the technician calls you when he is on his way. They explain their diagnosis and the solution, and they get the job done quickly and efficiently.The technician wears booties to protect your carpet, as an added bonus. We highly recommend Frank and Dale, two of their senior technicians, who did great work at our home.

    - Jim B.

  • I was very happy with the quality of the work.
    Same day service.  Reasonable rates.  Quality work.  I was impressed with Michael, our plumber.  He called me back later in the day to make one suggestion about our plumbing system.  I was very happy with the quality of the work.  I'll use these guys again.

    - Vital C.

  • Beat competitive bids, showed up when scheduled, completed the work quickly.
    Extremely professional organization. Quoted the job over the phone, beat competitive bids, showed up when scheduled, friendly and courteous personnel both in the back office and on the job site, completed the work quickly. All in all, a truly professional organization that I would recommend to others.

    - Steven G.

  • Took time to explain what he was doing and why.

    I had a few small plumbing issues with sinks and a toilet plus a leak from an unidentified source that was coming through a ceiling. At the recommendation of my realtor, I got Mallick out and they did a great job. Tyler was on time, super friendly and professional, and resolved all the issues in a timely fashion. Tyler took time to explain what he was doing and why, which as a plumbing neophyte, I appreciate. I will absolutely use Mallick in the future, requesting Tyler if he is available, and give them as good of a recommendation as I can.

    - Michael R.

  • Mallick Plumbing came out promptly
    We discovered that a section of our basement had gotten flooded over the weekend due to a leak in our water pipe and were desperately searching for a plumber to come out right away.  Mallick is one of the few plumbing companies that actually have people answering their phone instead of making you leave a message and hoping someone will call within 24 hours or more.  Jeff J. of Mallick Plumbing came out promptly the next morning and ended up replacing a front hose bibb.  He also replaced a flapper in one of our toilets.  He did an excellent job and I would definitely recommend him.  He had to come out to our house twice to do this job and the price was very reasonable.  The next time I have a plumbing issue, I will not hesitate to call Jeff.

    - Dorothy P.

  • The technician was extremely pleasant and did a fantastic job
    We had an issue with a drain that we couldn't resolve on our own. I ended up calling Mallick after a friend told me they were the best around. As expected, they came out promptly and resolved my issue quickly. The technician was extremely pleasant and did a fantastic job overall making sure he was working clean. He answered all our questions and made us feel like we made the right call. 

    Thank you very much!

    - Satisfied Customer

  • No shocks or surprises for the cost of work being done.
    Jeff was very punctual.  Looked at the issue and explained what it is and how much it is going to cost.  No shocks or surprises for the cost of work being done.  Excellent service.  I am a satisfied customer.

    - Prabhakar S.

  • This company comes when they say that they do - and on time!
    First off-- they are the ONLY plumbing company that has ever come the next day (after calling them).  We have had many issues over the years and have tried many different plumbers.  This company comes when they say that they do - and on time!

    Frank R. was very helpful.  He fixed our two toilets and sinks.  During the repairs, he noticed that our hot water heater was dying and causing other problems.  He installed our new hot water heater the next week.  Everything was efficient, perfect and without any issues.  We have not had any problems with our plumbing since.  He is a great asset to the company.

    - David F.

  • These people care about doing the job right.
    Their great reviews are well founded. Dale and Tyler came in and did a great and professional job. Afterwards, I asked them if they could snake the laundry room sink and instead of doing the job and taking the money, Dale offered me a better, cheaper alternative that made sense after he explained it. 

    From the initial phone call, all the way till when they left, These people care about doing the job right. I would recommend to all, hands down.

    - Alejandro T.

  • Clean work and installed lightning fast!
    Great company. No hassle installation of my hot water heater, clean work and installed lightning fast!!!

    - Dave S.

  • Technicians are knowledgeable and trustworthy
    Fantastic Professionals. Good Communications, scheduling was easy and their technicians are knowledgeable and trustworthy.

    - Anuraj D.

  • Quickly and neatly completed
    A very professional and efficient operation from booking the appointment, to the on-time arrival of the technician, to the job being quickly and neatly completed. Dale Lowman was my technician and he turned what I thought would be a more costly fix into a far less expensive and quicker repair. Very positive experience and I'll use them in the future for my plumbing needs.

    - Larry K.

  • I always receive prompt courteous service
    Mallick has serviced both my house and business location. I always receive prompt courteous service. The technicians were polite and knowledgable. I would definitely use them again. I used them for gas line installation, toilet install and more. Did a great job!

    - Wesley C.

  • The character and honesty shown to me by Mr. Mallick really impressed me.
    I had a problem with a leaky valve and called Mallick. I set up an appointment time and asked for a ballpark estimate for the replacement of the valve. My call was then routed to Mike Mallick who explained to me how to fix the leak myself, saving me at least $450. The character and honesty shown to me by Mr. Mallick really impressed me. I would and will fully recommend Mallick for any plumbing or heating job just based on the experience I had with Mr. Mallick.

    - Scott A.

  • Good service, honest solutions and fair pricing
    I'm very happy with my experience with Mallick Plumbing & Heating.  I sent an email to their service department to fix my water pressure in our master bathroom and within 48 hours, my inquiry was responded to with a call to schedule an appointment.  I was given multiple appointment windows in a week's time frame and scheduled the appointment.  The service technician showed up at our house at the beginning of our 2-hour window, assessed our water pressure problem, evaluated our entire HVAC and plumbing system, fixed the water pressure problem and was out of the house within an hour.  The service was also very affordable.  

    I appreciate good service, honest solutions and fair pricing; all of which I received from Mallick Plumbing & Heating.  I will use this company again for residential plumbing and HVAC issues and will refer my friends.

    - Carrie L.

  • A wizard at water treatment!
    Excellent service, very polite and punctual. Joe is a wizard at water treatment.  Will definitely call again.

    - Tracy B.